Information editor

PrePay Solutions is the trading name of PrePay Technologies Limited which is a company registered in England and Wales under number 04008083 with its registered office at 55 Baker Street, London W1U 8EW.


How we use your information

This privacy notice tells you what to expect when PrePay Solutions collects personal information. It applies to information we collect about:

  • people who subscribe to our newsletter,
  • visitors to our website,
  • job applicants. 

Visitors to our website

If we want to collect personally identifiable information through our website, we will be upfront about this. We will make it clear when we collect personal information and will explain what we intend to do with it.

Job applicants

When individuals apply to work at PrePay Solutions, we will only use the information they supply to us to process their application and to monitor anonymous recruitment statistics. We may transfer individual information to our parent companies Edenred and Mastercard®, for those purposes only. Where we want to disclose information to a third party, for example where we want to take up a reference, we will not do so without informing the individual beforehand unless the disclosure is required by law. 

Once you have submitted your CV, registration will be acknowledged within a short time. If your CV is of interest to us, you will be contacted directly.  Personal information about unsuccessful candidates will be held for 6 months after the recruitment exercise has been completed, it will then be destroyed or deleted. We retain de-personalised statistical information about applicants to help inform our recruitment activities, but no individuals are identifiable from that data.

Once a person has taken up employment with PrePay Solutions we will compile a file relating to their employment. The information contained in this will be kept secure and will only be used for purposes directly relevant to that person’s employment. Once their employment with PrePay Solutions has ended, we will retain the file in accordance with the requirements of our retention schedule and then delete it.

Persons submitting their personal information via these pages for job applications may delete or correct that personal information by e-mailing the Human Resources Department at

People subscribing to our newsletter

PrePay Solutions sends out publications and newsletters. We only ask for individual’s e-mail address.  We may use a third party to deal with some publication requests, but they are only allowed to use the information to send out the publications.  We may also use the e-mail address to carry out a survey to find out if you are happy with the level of service and content you received. When people do subscribe to our services, they can cancel their subscription at any time and are given an easy way of doing this.
To unsubscribe to our newsletters please e-mail

Access to personal information

PrePay solutions tries to be as open as it can be in terms of giving people access to their personal information. Individuals can find out if we hold any personal information by making a ‘subject access request’ under the Data Protection Act 1998. If we do hold information about you we will:

  • give you a description of it;
  • tell you why we are holding it;
  • tell you who it could be disclosed to; and
  • let you have a copy of the information in an intelligible form.

To make a request to PrePay solutions for any personal information we may hold you need to put the request in writing addressing it to our Compliance Team, or writing to the address provided below.   If you agree, we will try to deal with your request informally, for example by providing you with the specific information you need over the telephone.  If we do hold information about you, you can ask us to correct any mistakes by, once again, contacting the Compliance Team.

Disclosure of personal information

Except in cases of legal obligation, we do not divulge personal information without prior consent of the concerned parties.

Links to other websites

This privacy notice does not cover the links within this site linking to other websites. PrePay Solutions will not be held responsible for the content, function or objectives of these other websites, nor will it be held responsible for any data collected by these other websites. We encourage you to read the privacy statements on the other websites you visit.

Changes to this privacy notice

We keep our privacy notice under regular review and we will place any updates on this webpage. This privacy policy was last updated on 13 January 2009.

How to contact us

Requests for information about our privacy policy can be e-mailed to the Compliance Team (include e-mail)  or by writing to:
Compliance Team
55 Baker Street
London W1U 8EW
United Kingdom
Or by e-mail: